Woddle Support

Get help with your Woddle account, quests, or anything else.

Email: daniel.yue@woddlefitness.com

We aim to reply within 2 business days.

Frequently asked questions

How are quests calculated?
Each day we set Easy, Normal, and Hard thresholds based on your level. Crossing each tier earns Lettuce and XP, which levels up that activity. Quests reset at local midnight.
Where does my activity come from?
Apple Health. Walking uses your step count. Running and Biking pull distance from any recorded workout (Apple Watch, Strava, Nike Run Club, adidas Running, etc.) as long as the app shares Workouts to Apple Health. If no workout is recorded, we still pick up running pace samples your iPhone passively logged.
My run didn't credit, what now?
Most common cause: your tracking app sent activity samples to Apple Health but not the workout itself. In Strava: Settings → Applications, Services & Devices → Health → turn on both 'Health & Activity Data' AND 'Workouts'. Other apps have a similar toggle. Walking pace movement (e.g. a leisurely dog walk) is intentionally excluded from the Running quest.
How do I earn more Lettuce?
Four ways: (1) Free Samples: +1 Lettuce once per day, tap from Get Lettuce. (2) Complete quest tiers: Easy, Normal, and Hard each pay out. (3) Share a workout's tier completion: +5 Lettuce the first time per day per activity. (4) Buy a Lettuce pack from Get Lettuce.
How does the gacha work?
Spend Lettuce to pull cosmetics from the Welcome Pack banner. Every cosmetic has equal odds. Duplicates turn into shards (5 each), so a roll always gives you something.
What are shards for?
30 shards crafts any cosmetic in the closet directly. Guaranteed, no luck involved.
Can I change my username or distance units?
Yes. Go to Settings → My Account to change your username (subject to availability). Settings → Distance units toggles miles vs kilometers; the change applies everywhere.
What happens if I delete my account?
All quest progress, Lettuce, shards, and cosmetics are wiped permanently. Your Apple Health data is untouched. You can sign up again with the same email later, but the old account data won't come back.